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OKTO
AI Layer · Enterprise Operations

Put AI inside your operation.
Without replacing your ERP.

OKTO is an AI layer that connects to your existing systems, reads your business data and runs dedicated agents for collections, orders, documents and operational workflows.

Document retrieval time
< 10s
Availability
24/7
BUILT FOR

Your ERP knows everything. Your customers and team just can't get to it.

Invoices, balances, price lists and orders are already in your ERP. But to reach them, customers call the office and staff dig through screens. OKTO opens that data to agents that work for you.

  • ERP
  • CRM
  • Accounting
  • Internal systems
  • APIs

Connected to Priority, SAP Business One, SAP S/4HANA and ECC today. Integration with other systems is built per organisation.

  • Importers

    Free-text orders opened in the ERP, a personal price list per customer, statements and invoices without calling accounts.

  • Distributors

    Proactive collections from customers with open balances, delivery notes and invoices in real time.

  • Colleges

    Answers to registration inquiries, payment tracking, and documents for students straight from the system.

  • Any organisation on a complex ERP

    If the process runs through the ERP, an agent can run on it.

AGENTS

Not another AI that waits to be asked.

01

Collections agent

Connected to the organisation’s receivables data. It knows who owes what, how long each debt has been open and what has happened with the customer — and drives the collections process according to the policy defined for it.

What it does
  • Contacts customers with an open balance
  • Sends the relevant statement and invoices
  • Tracks who replied and who didn’t
  • Anyone who doesn’t reply lands on your list
02

Takes an order in free text, finds the product in the customer’s price list, calculates the units — and opens the order in the ERP only after approval.

Read more Orders agent
03

Every document the customer needs, pulled from the system in real time. Invoices, statements, aging reports, price lists, delivery notes.

Read more Documents agent
04

Anyone who isn’t a customer gets an answer and reaches sales with the details already captured — without access to data.

Read more Leads agent
05

Your team gets full access to the ERP from their phone, within permissions defined in advance.

Read more Manager agent

An agent is not a separate chatbot. It is part of the organisation’s systems, and it gets access only to what it needs.

HOW IT WORKS

The data stays in the ERP. The agents work on it.

  1. 01

    Existing systems

    • ERP
    • CRM
    • Accounting
    • Documents
    • APIs
  2. 02

    OKTO — the AI layer

    Reads the business data and understands the context

  3. 03

    Agents

    One per process, each with its own permissions

  4. 04

    Actions in the organisation

    • Check
    • Identify
    • Decide
    • Update
    • Create a document
    • Alert
    • Trigger a process

What's different about OKTO

  • On top of your existing ERP

    No system replacement. OKTO connects to the ERP you already run and puts agents on it.

  • Live data, not copies

    Every answer is read from the ERP the moment it's asked. No synced files, nothing goes stale.

  • Built for complex processes

    Per-customer price lists, units and pallets, collections and permissions. Not a generic chatbot guessing.

  • Full control

    Every order waits for the customer's confirmation, and every action is logged: who, what and when.

One interface of several

What it looks like in practice

This is one process. The same AI layer runs other agents and processes from your organisation’s systems.

  • 01Identified by phone numberThe system knows who is writing, and shows them only their own data.
  • 02Their own price listNot from a local copy and not from the model’s memory — read from the ERP at the moment of the order.
  • 03Nothing opens without approvalA full summary, a wait for explicit approval, and only then an order in the ERP.
OKTO · Demoonline
29/07/2026
Can you send me this month’s statement, please?09:41
Of course. Here is your statement for July 2026 👇09:41
Statement — July 20263 pages · 148 KB
09:41
And add 2 pallets of guacamole09:42
Summary
Guacamole1×10 · 2 = 192
Per unit€12.40
Total€2,380.80
Approve?
09:42
Approve09:43
Order opened. Number 10482 ✓09:43

Demo. Based on a real flow in a live system.

  • WhatsApp
  • Email
  • Web
  • Internal systems

WhatsApp is live today. Further channels are built per organisation.

HOW AN ORDER OPENS

How an order opens — four steps, no guessing

  1. 01

    Parsing

    Free text is broken down into products, quantities and units.

  2. 02

    Product match

    A match is found in this customer’s price list — not the general catalogue.

  3. 03

    Personal pricing

    The price is read from the ERP, from the price list assigned to them.

  4. 04

    Approval gate

    A full summary to the customer. Without explicit approval, nothing opens.

BEFORE / AFTER

How it works today. And how it works with OKTO.

How it works today. And how it works with OKTO.TodayWith OKTO
DocumentsThe customer calls: “Could you send me my statement?”< 10sThe customer writes on WhatsApp and gets a PDF within seconds
OrdersOrders land on a salesperson’s phone and are typed into the ERP by handThe order is captured, confirmed with the customer and opened in the ERP automatically
AccuracyOne wrong unit = a wrong shipment, a credit note, an unhappy customerThe system refuses to guess. When it isn’t certain, it asks
AvailabilityAnswers between 8:00 and 17:0024/7Including weekends and holidays
Access to dataOnly three people in the company know how to pull the figureEvery customer gets it themselves
Audit trailNo record of who sent what to whomA full audit log of every document and every order
SECURITY & DATA

Built for businesses that can’t afford a mistake

Built for businesses that can’t afford a leak.

  • Permissions defined per agent
  • A full audit log
  • Need-to-know access only
  • Every action recorded
  • Full separation between organisations
  • No action without explicit approval
Real time
Every figure is read from the ERP at the moment it is asked for
Full isolation
Each customer’s data is completely separated. Cross-customer access is not possible.
Transient documents
A PDF is retrieved, sent, deleted. No persistent storage
Staged rollout
Documents first; orders only after full validation in a test environment
Secrets in a vault
Your ERP connection credentials are encrypted and inaccessible to anyone — not our team, and not the admin interface.
Permissions and audit
Three permission levels: owner, manager, representative. Every action — sending a document, opening an order, taking over a conversation, changing a setting — is recorded in an audit log with identity, time and details.

Autonomous AI. Not uncontrolled AI.

Read about the security model
Does our data leave the organisation?

No. OKTO reaches your ERP through a dedicated, encrypted connection, retrieves only what the specific question requires, and keeps no copy. Documents are deleted immediately after they are sent.

What happens when the system doesn’t know the answer?

It hands the conversation to a human representative and alerts the team. The agent goes quiet and the conversation stays fully under your control until you hand it back.

How long does implementation take?

Connecting the ERP and activating the documents agent: a few weeks. Orders are a second phase, after full validation.

We’re not on Priority.

Our architecture is fully decoupled from any specific ERP. SAP Business One, SAP S/4HANA and ECC are already connected, and any other ERP with an open API is built as part of the implementation. Leave your details and we’ll get back to you.

Does this replace our salespeople?

No. It takes the repetitive work off them — sending documents and typing in orders — so they can get on with selling. The manager agent is built precisely for them.

Want to find out where AI can go inside your operation?

We’ll look at the systems, processes and data your organisation already has — and work out where an AI layer can create real value.

Book a call